Privacy Policy

1. Commitment to Patient Confidentiality

Dr Gandhi’s Dental Clinic ("we", "our", or "the clinic") respects your privacy and is committed to protecting the personal information you share when contacting our clinic, requesting an appointment, or submitting patient feedback through our website.

2. Information We Collect

When you interact with our website, we may collect the following information:

• Contact Details: Your name, mobile phone number, and optional email address submitted on appointment or contact forms.
• Appointment Preferences: Preferred dates, preferred consultation session (morning/evening), and selected doctor or treatment category.
• Patient Feedback: Ratings, feedback comments, and consent status for publishing approved testimonials.
• Technical Diagnostics: Standard non-identifying server log data (such as browser type and screen resolution) to optimize website performance.

3. How We Use Your Information

Your details are used strictly to:

• Contact you via phone call or SMS to confirm your requested appointment time slot.
• Respond to medical or operational enquiries submitted through our contact form.
• Review and publish authorized patient feedback where explicit consent has been granted.
• Comply with standard healthcare record-keeping and clinical requirements.

4. Data Protection & Non-Disclosure

We never sell, rent, or trade your personal or health data to third-party marketing agencies or commercial databases. Information is accessible solely to authorized clinic coordinators and medical personnel responsible for your clinical scheduling.

5. Contacting the Clinic Regarding Privacy

If you have questions regarding the handling of your enquiry data or wish to have your submitted contact records updated or deleted, please contact us directly at premdeepgandhi1@gmail.com or call +91 99966 27953.